Shipping Policy

Brentwood Boutique Shipping Policy

Average Delivery Times

  • Order Processing: Typically takes 2 - 4 working days. Orders placed on Friday evening or over the weekend may require up to 2 additional days as we do not process orders on weekends.
  • Delivery Timeframe: Once dispatched, delivery averages 10 - 14 working days.

Please Note: During peak periods like Black Friday, Cyber Week, Christmas, and New Year's, processing times may extend due to increased order volumes. We value your patience and understanding.

Ordering Process

  • Placing an Order:
    • Navigate to the product page, select your item(s), and add them to your cart. Ensure all product variants are correct.
    • Click on "Proceed to checkout" and enter your shipping details. Verify that all information is accurate before continuing.
    • Review your address on the "Dispatch" page, which also confirms that shipping is free of charge.
    • Proceed by clicking on "Proceed to payment".

Payment Methods:

  • Our website supports secure payments via Credit Card (AMEX, Mastercard, Maestro, Visa), PayPal, and EPS.
  • Select your preferred payment method and follow the prompts to complete your transaction. For any issues, our customer service team is ready to assist.

Shipping Costs

  • We offer free shipping on every order, with no minimum purchase required. All products are delivered directly to your door at no additional cost.

Shipping Your Order

  • After finding the perfect item on our website, we understand you're eager to receive it. We aim to process and ship your orders as quickly as possible.
  • To maintain competitive pricing, we batch shipments to meet minimum quantity thresholds before dispatch.

Potential Delays

  • Delays are possible during high order volumes, weekends, holidays, and other peak periods like Black Friday and various New Year celebrations.

If you have any questions or concerns about your order's shipping status, please contact our customer support team at Support@BrentwoodBoutique.com. We are dedicated to providing a seamless ordering and delivery experience.